Terms and Conditions

Terms and Conditions:

Welcome, our dear customer. We are honored by your visit to our store and thankful for your trust in us. These terms and conditions were established to protect customers and the store.

We would like to inform you that you will find below the terms and conditions regulating your use of this online store, and your use of the online store means your agreement to these terms and conditions.

Technical and electronic errors and problems:

Some errors may occur, such as: errors in pricing, technical errors, unavailability of products after completing the order, and the store has the right to cancel or modify the order and inform the customer through the available means of communication.

Requests:

The customer has the right to cancel the order before it is delivered to the shipping company for any reason. This is done by communicating with customer service. When the order is canceled after it is delivered to the shipping company, the customer will bear the shipping cost.

The store has the right to cancel orders or not receive orders for a specific customer, even if this is done after the customer completes the order and pays. When the order is canceled in this case, the value of the transaction will be returned to the customer according to the bank’s policy or the method by which the customer paid, and in line with the rest of the policies. the shop

Differences in pictures:

Product images are images placed for the purpose of giving a clear idea about the product. These images are downloaded from the main website of the product manufacturer or from the product’s agent. If the image differs from the product in reality in an insignificant difference, the store will not bear the consequences of that.

Amendments to terms and conditions:

We reserve the right to change the terms and conditions at any time and without prior notice, and your use of the site means your acceptance of the terms and conditions in full, and also your agreement to the rest of the other policies and provisions regarding the exchange, return, and cancellation policy and the rest of the other introductory pages of the site.

Product arrives damaged:

When a damaged product arrives, you must contact customer service within 24 hours of receiving the order, after which the customer has no right to claim

Third parties:

We cooperate with a third party in the payment and shipping process. If any failure occurs with these parties, we promise that we will follow up on the matter and address it with the third party, knowing that any failure with one of these parties is considered outside the scope of our responsibility.